TRACT has been building websites since 2001, from humble beginnings updating online property listings with an Auckland real estate agency, to managing teams of developers on extensive corporate projects. Delivering high quality and affordable web design, working with small local businesses, the development process is more than just a website to us. The TRACT studio is a full circle solution providing all the tools you need for success with your website and online sales.
TRACT was founded in 2008, developing online solutions for local tour operators. Before that our director and lead developer started coding websites as a contractor whilst studying in 2001. We are located in a Burnie CBD studio, and currently employ four talented developers and copywriters.
We stand by our attention to detail and rapid responses to support requests. If you submit a support request, we will respond within 2 business hours, and are open to discuss issues via email, phone, live chat, slack, Trello, or your preferred communication platform. You will be speaking to a senior developer at all times.
Sometimes we are not best suited to achieve your desired goals or project specifications. The best way to move forward with your website is to have a chat with one of our developers, we value all enquiries - even those that we have to turn away or send to a better suited development studio.
Whilst we are adept at interpreting client desires into a beautiful website or well-planned marketing campaign, if you do not have time now, it generally translates to not having time down the line. We are happy to work with you, at your location, or meet regularly to relay the current project status.
Unfortunately, due to privacy and signed NDA, we are not able to provide direct client contact information.
TRACT has transparency at all levels, from developers to billing. If there are any potential additional charges or roadblocks, we will be upfront and honest about the challenges ahead. We currently have a reliable network of contacts who can step in to solve complications or introduce a different set of skills.
The short answer is yes, we can work around or within your internal staff, or operate as an onsite contractor to ensure efficiency and reduce project crawl.
The core of our website design ethos is doing what is best for our clients. We fight for the best result, not the easiest, and can be downright stubborn when it comes to building out the right solution with our years of expertise. We are the best, and most qualified in Tasmania, with the results to prove it.
Whilst we would love to be able to offer support or updates as a freebie, it simply wouldn't be possible if we want to continue employing the best developers possible. Saving money now by using an inferior service provider will cost more over time. TRACT offers a high level of service, but if you would like to save a few dollars, we provide full admin login details to perform your own updates and content revisions.
We are a happy and helpful bunch, but unfortunately we have our limits when it comes to providing advice or consulting services. If you would like to get our expertise or thoughts, we are more than happy and prepared to help at an hourly or agreed rate. Hit us up for a coffee to discuss your plans or get recommendations.
If money is the only metric that matters, we might not be a good fit, although our pricing is excellent for the level of service and expertise we provide. Price and value are different measurements, our team knows what they are doing, and adds value to your project.
Website design and development varies greatly depending on things such as frameworks or platforms used, external data APIs that need to be integrated, size and scope of the website, revision and management requirements, and custom specialised functionality. Custom web apps require proper planning and road-mapping to ensure a successful build.
Generally the time it takes to produce a website depends on a few variables. The most common CMS or eCommerce powered website normally takes around 4 to 6 weeks to design and code, sometimes longer if our graphic designers need to prototype multiple layouts or revision requests. Custom web apps and specific frameworks generally take longer.
The straightforward answer is no, not at this time. Although we are experienced with tools like Electron, we don't offer this type of service. We do make our websites work on all devices and resolutions, developing a native iOS or Android app is a specialised task. Talk to us for recommendations on who can build your mobile app.
Yes, however it depends on the software or tool or API to determine how long it will take and how much it will cost. Most good providers have an API we can consume, to either display information or complete specific tasks from your own site. We are vastly experienced with the Rezdy Agent and Supplier, Expedia, Stripe and PayPal, SoundCloud, MailChimp, and more APIs.
Website design estimates exclude content creation and copy-writing. It is up to you, the client, to provide suitable content before the launch of your site or project. However, we are happy to provide an additional quote for our professional (and published author) writer to create content that can help your site be found in all major search engines.